Q & A  |
Best After Sales Service |
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We offer 24 hours customer service for our customers.Please kindly email or call us for any inquiries,we will reply within 24 hours
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How you control the quality of my orders |
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For samples, our QC will check it first,and then the salesman, our sales manager will check sample before we send it to you;for bulk orders, our QC team will make sure your orders perfect. And you can ask a Third Part Inspection to inspect the goods.
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Can I get sample/samples made? How much does it cost |
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Yes,we will refund the sample costs or no fees if you make bulk with a minimum order. it varies by different styles/designs, it will take us 7-10 days to finish it. For more details you can contact our customer service. |
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Can you accept customization |
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Yes, we can provide OEM/ODM services. We have a professional design and production team, that can produce according to your requirements. |
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Management Structure |
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order operational processes |
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How to place an order STEP 1: Please send inquiry to our customer service who follows up with your order. STEP 2: Confirm the order details (design/art-work, material, price,quantity, size,color,logo,accessory etc). STEP 3: Proforma invoice(PI) will send to you. STEP 4: Please check and confirm the PI. STEP 5: Start production after your payment. STEP 6: Finish production and quality checking STEP 7: Ship out goods and provide shipping invoice STEP 8: Receive the goods STEP 9: Give feedback (in order to improve our production and service)
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Lead time |
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Sample lead time 7-10 working days. Bulk lead time 45-60 days once receive the order. If you have developed raw material or choose our regular fabric ,then the Bulk lead time can be shorten to 30-40 working days. If there is an emergency, we will arrange your order in advance
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Special fabric |
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BUSINESS PARTNER |
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We are working with DISNEY ,ZARA,OYSHO,ARENA, HUSH PUPESSIE,PIERRE CARDIN, CK, POLO,SUPERMARKET:Wal Mart/KMART/NEXT/TARGE etc
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